Pricing

Workspace pricing
built for real firms.

Plans start at $199 AUD/month and include users, core practice tools, and a monthly AI balance. Start with a 14-day guided trial, then scale seats and balance only when your firm needs more.

Save ~17% on annual

Every plan: Sydney by default, and your data stays in Australia.

Solo

A complete MatterFirst workspace for solo practitioners and lean operators.

$199 AUD / month

Includes 1 user. Extra users from $139/user/mo.

Start guided trial

Includes:

  • 1 included user
  • A$100.00 of AI every month, included
  • Unlimited matters, documents and storage
  • Bulk document review
  • API and webhook access
Recommended

Practice

The recommended workspace for small firms that want AI-native practice operations.

$649 AUD / month

Includes 4 users. Extra users from $139/user/mo.

Start guided trial

Includes:

  • 4 included users
  • A$280.00 of AI every month, included
  • Unlimited matters, documents and storage
  • Bulk document review
  • API and webhook access

Firm

For established firms standardising high-volume legal work across a larger team.

$1,299 AUD / month

Includes 8 users. Extra users from $159/user/mo.

Start guided trial

Includes:

  • 8 included users
  • A$600.00 of AI every month, included
  • Unlimited matters, documents and storage
  • Bulk document review
  • API and webhook access

Enterprise

Custom rollout, security, a larger AI balance, and commercial terms for larger organisations.

From $2,499 AUD / month

Includes 15 users. Extra users from $149/user/mo.

Contact sales

Everything in Firm, plus:

  • 15 included users
  • A$1,200.00 of AI every month, included
  • Unlimited matters, documents and storage
  • Bulk document review
  • API and webhook access
Encrypted at rest and in transit Australian data residency Hosted on AWS No lock-in contracts Guided setup available Your data exportable on request

Compare plans

Every plan, side by side.

Pricing plan comparison
Solo Practice Firm Enterprise
Matters
Active matters Unlimited Unlimited Unlimited Unlimited
Matter types 5 Unlimited Unlimited Unlimited
Custom fields Unlimited Unlimited Unlimited Unlimited
Storage Unlimited Unlimited Unlimited Unlimited
Team
Included users 1 4 8 Custom
Extra users $139/user/mo $139/user/mo $159/user/mo Custom
Workflows
Workflows 5 Unlimited Unlimited Unlimited
Automations Unlimited
Task templates
AI
AI assistant
Document intelligence A$100.00/mo A$280.00/mo A$600.00/mo Negotiated
Chat
Add-ons
Domain Email Addon Addon Addon Addon
Custom Domain Addon Addon Addon Addon
Integrations
API access ,
Webhooks ,
Security
Data residency Your region Your region Your region Your region
Region-local AI With Doc AI With Doc AI With Doc AI With Doc AI
Support
Email support
Priority support ,
Dedicated account manager , ,

Document intelligence

Upload a document. Watch your matter fill itself in.

MatterFirst's Document Intelligence reads every document you upload and automatically populates your matter, contacts, key dates, pricing, property details, and more. What used to take 20 minutes of copying happens the moment your document lands.

Work Price What that means
Process a document 60c to open, plus 9c a page Text, tables, key terms, dates, parties and amounts, into the matter
Agent run A$2.50 One multi-step task: plan, work, check, deliver
Deep research A$6.00 A longer run that reads widely and returns a cited memo
Bulk document review 15c per document, per question Ask the same questions of hundreds of files and get a table back
Chat, drafting, the assistant Included No counter and no cap on any plan

Every plan includes an AI balance each month, in Australian dollars, and you can top up at any time. Processing happens in your organisation's AWS region , documents never leave your jurisdiction. See how the AI balance works .

Contacts, created automatically

Every party in the document (buyer, seller, solicitor, lender) identified and matched against your contact database. Assigned to the matter with the right role, instantly.

Contacts matched to the matter, with their role

A party found in an uploaded document is matched against your contacts, created if new, and assigned to the matter with the right role. Portal access is still invited deliberately, by a person.

Key dates extracted and logged

Settlement dates, review periods, expiry clauses, notice deadlines, pulled from the document text and added directly to your matter's key dates calendar.

Pricing and financial figures captured

Purchase price, deposit amounts, GST, adjustments, extracted and mapped to your matter's financial fields so your team starts from a complete picture.

Property information pre-filled

Address, lot and plan number, certificate of title details, read from conveyancing documents and written into the matter before your team touches a keyboard.

Custom field mapping via Key Term Extractor

Define your own terms and map them to any matter field, contact role, or key date. You tell the extraction engine what matters to your firm; it does not guess and it does not learn from your files.

The Key Term Extractor, your firm's custom extraction rules

Every firm has different documents and different fields that matter. The Key Term Extractor lets you define exactly what to pull from each document type, property address, trust account number, AFSL, licence number, foreign investment approval reference, and map it directly to your matter fields, contact records, or key dates.

  • Define terms once per document category
  • Map to any custom field, contact role, or key date
  • Runs on every document, at the one full extraction quality
  • Results appear automatically on every matching upload
Try it with your included balance

Trial accounts include A$20.00 of AI. Paid plans include a monthly balance, with top-ups available.

Services and extras

Launch support when your rollout needs it.

Start lean, add guided implementation help, or layer in communication extras when your firm is ready for them.

Guided Setup

Workspace setup, first workflows, intake, and team walkthroughs. Included on annual Practice and Firm plans.

Included annually Learn more →

Launch Package

Hands-on setup for firms that want a faster start across workflows, templates, portal, and billing.

$2,500 once Learn more →

Migration Package

We move your matters, contacts, documents, and templates into MatterFirst for you, from your current system's export.

$7,500 once Learn more →
Coming soon

Domain Email

Send and receive from your firm's domain directly inside MatterFirst. Full thread history on every matter.

$15 / month / domain Notify me
Coming soon

Custom Domain

Host your client portal on your own domain with full SSL. Reinforce your brand at every touchpoint.

$29 / month Notify me
Coming soon

Integrated Calls

Click-to-call from any matter, with the call logged against it. Not built yet.

$49 / user / month Notify me

Security & compliance

Sydney by default. Same-region by design.

MatterFirst keeps onboarding simple: choose the residency region once, and your matter data, documents and AI analysis stay together there. Reading a document runs on Azure AI Document Intelligence in Azure's Australia East region. Both are in Australia.

Sydney storage by default

Australian firms start in Sydney (ap-southeast-2). Matter data, documents, and client information stay in that region.

AI processing in Australia

AI analysis runs in the AWS region you selected. Reading a document runs on Azure AI Document Intelligence in Azure's Australia East region. Both are in Australia.

Encryption everywhere

AES-256 encryption at rest via AWS KMS, and TLS 1.2 or better in transit.

Compliance ready

Built for Australian Privacy Principles (APPs), secure document handling, auditability, and least-privilege access.

Residency rules

Default region

Sydney (ap-southeast-2)

Matter data

Stored in-region

Documents

Stored in-region

AI analysis

Runs in the same selected region

Document reading

Azure AI Document Intelligence, Australia East

Getting started

From sign-up to fully operational, without the drag.

Start with the right workspace plan, then add guided setup, migration, or concierge implementation support when your rollout needs it.

Day 1

Set up

Create your organisation, invite your first users, and choose the right launch path for your firm.

Week 1

Configure

Build workflows, set up automations, connect integrations, and prepare your client portal with guided setup where included.

Month 1

Running

Dashboards live, the AI balance in use, team onboarded, and optional migration support available when you need it.

Book a demo Start free trial

Why MatterFirst

Built to be the last practice management tool you'll need.

We're early, and proud of it. Here's what you get when you back a platform built from scratch for the AI era.

14 days

Guided trial

Run your own matters through MatterFirst with setup help, and test the workspace, workflows, portal and Document AI before committing to a plan.

Setup

Included on annual plans

Annual Practice and Firm plans include guided setup. Launch and migration packages are available when you want extra hands.

Your region

Data residency

Your documents, your database and your AI inference all stay in the AWS region your firm chooses, with daily backups.

Included

A monthly AI balance

Every plan includes a monthly AI balance, with top-ups available for heavier document months.

AUD

Local pricing, local support

Priced in Australian dollars. Support in your time zone. Built for Australian firms from the ground up.

Start your guided 14 day trial

FAQ

Frequently asked questions.

Plans & billing

Can I import my data from Actionstep or LEAP?
Yes, and moving off another practice management system is a service we run for you rather than a tool you drive. The Migration Package covers matters, contacts, documents, and templates: we map your vendor export, run the staged import and reconcile it before anything goes live. Smaller teams that only need contacts, matters, time entries or invoices can bring those across themselves from a CSV in settings, then add the Migration Package when the rollout needs it.
Is there a free trial?
Yes. You can start with a 14 day guided trial on Solo, Practice, or Firm so your team can test real workflows before committing.
What happens when my trial ends?
You can continue on Solo, Practice, or Firm, or speak with us about Enterprise. If you do not continue, your account is paused rather than deleted so your data stays safe while you decide.
Can I change plans at any time?
Yes. Upgrade when your firm needs more included users, AI balance, or support. Downgrades take effect at the next billing cycle.
Is pricing per seat or per firm?
MatterFirst uses workspace pricing. Each plan includes a set number of users and a pooled AI balance in Australian dollars; extra users are billed only when you go beyond the included seats.
Is annual billing available?
Yes. Annual billing is priced at 10 months for 12. Solo is $1,990/year, Practice is $6,490/year, and Firm is $12,990/year.
What's included in onboarding?
Annual Practice and Firm plans include Guided Setup. Firms that want more hands-on rollout support can add the Launch Package, Migration Package, or a custom Concierge Implementation.
Does MatterFirst include trust accounting?
Trust accounting is available for firms that need ledger, reconciliation, and disbursement workflows as part of their MatterFirst rollout.
Can I use MatterFirst for non-legal workflows?
Absolutely. MatterFirst is built for law firms but works for any workflow-driven professional services business, accounting, financial planning, mortgage broking, HR consulting.

Document AI

Do I get an AI balance during the trial?
Yes. Trial accounts include A$20.00 of AI, which is about thirteen ten-page documents: enough to form a judgement, not enough to run a practice on. Paid plans then include a fresh balance each month.
How does Document AI billing work?
Document AI is priced in dollars: 60c to open a document plus 9c a page. There is one quality and it is the best one, so there is nothing to choose and nothing to tune. Plans include a monthly balance, and you can top up or enable automatic top-ups.
What does Document AI actually extract?
Text, tables, layout and signatures, plus form fields and checkboxes. That applies to every document at the one price: prose-heavy files such as contracts, letters and court documents, and structured files such as conveyancing forms, mortgage documents and compliance checklists.
What does the Key Term Extractor do?
It lets you define your own extraction rules and map them to any custom field, contact role, or key date in your matter. Every firm has different documents and different data that matters. Define a term once (e.g. “Certificate of Title reference”) and MatterFirst will extract it from every matching document automatically.
Which fields can Document AI automatically fill in a matter?
Contacts and their roles (buyer, seller, solicitor, lender), key dates (settlement, review periods, expiry clauses), pricing and financial figures, property details (address, lot/plan number, title reference), and any custom field you've mapped via the Key Term Extractor.
Can Document AI create contacts and portal users automatically?
Yes. When a party is identified in an uploaded document, MatterFirst can create or match them against your contact directory and assign them to the matter with the correct role. Portal access is separate: it is always invited deliberately, by a person, from the matter's Parties tab.
What types of documents work best with Document AI?
Contracts of sale, transfer documents, mortgage forms, leases, settlement statements, court documents, letters of engagement, wills, AFSL documents, and any form-based document. Prose-heavy files and structured forms with checkboxes are both handled, at the same price.
Can I add balance or extras at any time?
Yes. Top-ups can be bought from Billing at any time and last twelve months. Domain Email, Custom Domain and Integrated Calls are not built yet, and are shown here as what we intend to offer, not as something you can switch on today.

Data security & residency

Where is my data stored?
Sydney (ap-southeast-2) is the default region for Australian firms. Your matter data and files stay in the selected region.
Can I choose my AWS region?
Yes. Most Australian firms will use Sydney by default. If your organisation needs a different residency region, we can handle that during onboarding. Note that Document AI's document reading step runs in Azure's Australia East region regardless of your AWS region, so tell us if that matters to you.
Does AI processing send my documents overseas?
No, for an Australian firm. Document AI reads your documents with Azure AI Document Intelligence in Azure's Australia East region, and analyses them with AWS Bedrock in your organisation's AWS region, which for Australian firms is Sydney. Both steps happen in Australia.
How is my data encrypted?
All data is encrypted at rest using AES-256 via AWS KMS, and all connections are protected by TLS 1.2 or better.

Start with the plan. Keep the thread.

Try MatterFirst on a guided trial with your own matter types, or talk to us about the right rollout for your firm.

Book a demo Talk to us