Platform by platform
What each one is actually good at.
Listed alphabetically, not ranked. A ranking would imply one answer fits
every firm, and it does not.
Actionstep
Active
New Zealand
Highly configurable workflow engine aimed at mid-size firms. Now also the owner of FilePro and LawMaster.
Strengths
-
Deepest workflow configurability of any platform in this list
-
Suits firms whose processes genuinely differ from the default
Things to weigh
-
Configurability makes initial setup a project, and keeps it one
-
Now migrating FilePro and LawMaster firms onto its own platform, which is a large concurrent workload for its implementation team
- Pricing:
-
Not published. We do not list a competitor's pricing unless we can point at where it came from.
- Suits:
- Mid-size firms with someone whose job includes maintaining the configuration.
Affinity
Legacy, not recommended for new firms
Australia
Lexis Affinity. Still supported, but built on older architecture that is not cloud native and requires workstation installation.
Strengths
-
Deeply embedded in the firms that run it
-
Still actively supported, unlike FilePro and LawMaster
Things to weigh
-
Not cloud native; requires installation on each workstation
-
Described in independent comparisons as legacy technology and not recommended for new implementations
- Pricing:
-
Not published. We do not list a competitor's pricing unless we can point at where it came from.
- Suits:
- Existing users not yet ready to move. Not a candidate for a new selection.
Clio
Active
Canada
The global market leader, with the largest third-party integration ecosystem and a decade of public reviews.
Strengths
-
Largest integration marketplace of any platform in this list
-
Strong for firms operating across more than one country
-
Mature, well-reviewed product with a long reference list
Things to weigh
-
Built for the North American market first; Australian requirements follow rather than lead
-
Data residency options are not region-locked to Australia by default
- Pricing:
-
Not published. We do not list a competitor's pricing unless we can point at where it came from.
- Suits:
- Firms that need a wide integration ecosystem or operate in more than one jurisdiction.
FilePro
Retiring 31 December 2026
Australia
Long-established Australian platform, strong in conveyancing. Acquired by Actionstep in 2023 and now being retired.
Strengths
-
Well understood by the Australian conveyancing firms that use it
-
Long history in the local market
Things to weigh
-
Sunsets 31 December 2026. Every FilePro firm in Australia has to migrate before then
-
Compliance updates cease and the Electronic File Purchase portal closes permanently at sunset
-
Actionstep migration slots for late 2026 are reportedly filling, which compresses the margin for anything going wrong
- Pricing:
-
Not applicable: the platform is being retired.
- Suits:
- Nobody new. If you are on FilePro, the question is what you move to, not whether.
LEAP
Active
Australia
The incumbent in Australian small-firm practice, with the largest local install base and a deep precedent and forms library.
Strengths
-
Largest install base among Australian small firms
-
Extensive precedent and forms library built for Australian jurisdictions
-
Matter management, trust accounting, billing and a client portal in one system
Things to weigh
-
Priced per user, so cost scales with headcount
-
Precedent library is the reason to stay, which also makes leaving harder
- Pricing:
-
Not published. We do not list a competitor's pricing unless we can point at where it came from.
- Suits:
- Firms whose work is precedent-heavy and who want the vendor with the longest Australian track record.
Law App
Active
Australia
Australian-built and owner-operated, priced per file rather than per user, with general accounting included.
Strengths
-
Per-file pricing rather than per seat, which suits firms with few users and high file volume
-
Includes full general accounting rather than only trust
-
Single-year contracts
Things to weigh
-
Smaller vendor with a smaller ecosystem
-
Per-file pricing works against firms with many users and low file counts
- Pricing:
-
Not published. We do not list a competitor's pricing unless we can point at where it came from.
- Suits:
- Small firms with high file throughput that want general accounting in the same system.
LawMaster
Being retired, no announced date
Australia
Australian platform acquired by Actionstep in 2022, now being wound down with no announced end date.
Strengths
-
Established product with a long-standing base of Australian firms
Things to weigh
-
Being wound down. No public deadline has been announced, which is its own planning problem
-
Not recommended for new implementations
- Pricing:
-
Not applicable: the platform is being retired.
- Suits:
- Nobody new. Existing firms should be planning a move on their own timeline rather than waiting for one to be set for them.
Practice Evolve
Active
Australia and United Kingdom
Practice management aimed at mid-size firms, with both cloud and on-premise deployment.
Strengths
-
Offers a choice of cloud or on-premise, which a small number of firms still require
-
Workflow and document automation aimed at mid-size practice
Things to weigh
-
Independent comparisons report that support quality has declined and that some firms feel underserved
- Pricing:
-
Not published. We do not list a competitor's pricing unless we can point at where it came from.
- Suits:
- Mid-size firms with a specific need for on-premise deployment.
Smokeball
Active
Australia and United States
Known for AutoTime automatic time capture and a large library of automated Australian legal forms.
Strengths
-
AutoTime captures time in the background rather than relying on memory
-
Library of over 20,000 standard legal forms and documents
-
Deep Microsoft Office integration
Things to weigh
-
Published pricing is per user per month on 36-month contracts
-
AutoTime, its best-known feature, is an add-on below the top tier
- Pricing:
-
Four plans, per user per month ex GST on 36-month terms: Bill from $49, Boost from $99, Grow from $189, Prosper+ from $239. AutoTime is $39 per month extra on Grow and included in Prosper+.
- Suits:
- Firms that bill hourly and want time captured automatically, and who are comfortable with a multi-year term.
MatterFirst
This is us
Australia
Australian-built, from NorthCape Technology in Melbourne. Matters, documents,
automation, trust accounting, billing and a client portal in one workspace, with
AI document extraction and matter Q&A running in the AWS region your firm
chooses.
Strengths
-
Document AI extracts contacts, key dates, figures and property details into the matter
- OCR and AI inference both stay in your chosen AWS region
- Client portal and automations included on every plan, not metered
- Priced per workspace rather than per seat
Things to weigh
-
Newer than everything else on this page, with a correspondingly short public reference list
- Smaller integration ecosystem than Clio
- No precedent and forms library on LEAP's scale
-
Aimed at firms up to roughly twenty seats; larger rollouts are a conversation, not a signup
- Pricing:
-
Per workspace from $149 per month, including users, automations, the client
portal and a monthly Document AI credit pool. Full plans.
- Suits:
-
Australian firms up to about twenty seats with a steady volume of documents to
extract from, especially conveyancing and property.