Meet Matti

Matti, your MatterFirst AI assistant,
right beside your matters.

The MatterFirst AI assistant answering a firm-wide question with a table of seven purchase matters and their workflow steps

Matti is built into MatterFirst. Ask questions about your matters and documents, inspect the sources, draft documents and client communications, and prepare tasks, dates and matter updates. Review and approve Matti’s proposed changes before they are applied.

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Encrypted in transit Documents and AI in Australia No lock-in contracts Guided setup available Your data exportable on request

Last reviewed

What can an AI assistant do inside practice management software?

Matti is built into MatterFirst. Ask questions about your matters and documents, inspect the sources, draft documents and client communications, and prepare tasks, dates and matter updates. Review and approve Matti’s proposed changes before they are applied. Matti follows your firm’s enabled tools and user permissions. Document Intelligence extracts information for review; configured workflows act on confirmed information.

Context-aware chat

An assistant that actually knows your matters

Matti reads your matter data, documents, tasks and timeline. Ask it questions and get answers grounded in your actual work, not generic legal advice.

  • Ask about matter status, deadlines and outstanding tasks
  • Query across all matters: “Which settlements are next week?”
  • Follow-up questions with conversation memory
  • Answers about matter facts name the record they came from

Capability 1 of 4

Answers grounded in your matters, not the internet.

Draft & suggest

Draft emails, notes and summaries in seconds

Matti drafts client emails, internal notes and matter summaries using context from the matter. Review, edit, send, with full control at every step.

  • Draft client update emails and documents with matter-specific context
  • Generate matter summaries for team handovers
  • Suggest next steps based on workflow stage
  • Prepare tasks, key dates and matter updates for approval

Capability 2 of 4

First drafts in seconds, ready for your review.

Human control

AI suggests. Humans decide. Always.

Matti’s proposed changes and outgoing communications wait for your approval. Review the document, recipients and matter details before applying an action. Your team stays in control.

  • Changes and outgoing communications require approval
  • Confidence recorded against an extraction where the model returned one
  • Every suggested action recorded with who approved it and when
  • Configurable AI tool permissions per role

Capability 3 of 4

Review and approve proposed changes.

Example workflows

See what the assistant can do, in practice

From onboarding new matters to preparing settlement checklists, Matti helps with routine knowledge work so your team can focus on judgement calls.

  • “Summarise this contract and flag unusual terms”
  • “Draft a settlement reminder email for next week's matters”
  • “What tasks are overdue across my active conveyancing files?”
  • “Create a checklist from this special conditions clause”

Capability 4 of 4

Routine knowledge work, handled.

MatterFirst is an AI-native legal practice management platform for Australian law firms, built for small and boutique practices by NorthCape Technology.

This suits a firm that spends real time reconstructing where a matter got to, and practice managers answering the same status questions repeatedly. It is not a legal research tool and it does not give advice, it works from what is on your file, not from case law, and a firm looking for research or advice should be looking at a different category of product.

FAQ

Frequently asked questions

Can it act on a matter by itself?
No. It drafts, suggests and answers, and every action that changes something or leaves the firm needs a person to approve it. That is a deliberate design decision rather than a limitation we intend to remove.
Does it give legal advice?
No, and it should not be used that way. It answers questions about your own matter from your own documents. Matti is designed for matter work, rather than a substitute for legal research or professional judgement.
Can it see matters a user is not allowed to see?
It is scoped to your firm, and which tools it may run at all is set per role, so a read-only user cannot make it change anything. Privileged documents stay out of the client portal regardless.
Where is my data stored?
The application runs on Fly.io in Sydney. Database and backups are hosted on Fly.io Managed high-availability PostgreSQL clusters in Sydney. Documents are stored in Amazon Web Services S3 in Sydney. Document extraction and matter questions run on Amazon Web Services Bedrock in Australia, and reading a scanned document runs in Microsoft Azure's Australia East region. These locations describe the application, document storage, database, backups and document AI services. The trust evidence page at /trust records the scope and dated evidence for each published control.
How much does MatterFirst cost?
Pricing is per workspace rather than per seat, starting at $199 per month for Solo. Each plan includes a set number of users, a monthly AI balance in Australian dollars, the client portal and automations. Extra users are billed only past the included seats. Full plan inclusions are on the pricing page.
Can I get my data out if I leave?
Yes. Your matters, contacts, documents and time records are exportable on request, and there is no lock-in contract. We would rather you were able to leave and chose not to.
Is there a free trial?
Yes, a 14 day guided trial on Solo, Practice or Firm. It is guided rather than self-serve because a practice management system tells you very little until it has your real matters in it, and we would rather help you load them than leave you looking at an empty workspace.
Who builds MatterFirst?
NorthCape Technology, a Melbourne-based software company. MatterFirst is built in Australia for Australian legal practice, with trust accounting and Xero as first-class capabilities. Available through coordinated setup: PEXA, InfoTrack. Coordinated manual setup is arranged with MatterFirst and the provider.
Is MatterFirst suitable for a firm of my size?
It is designed for solo practitioners up to firms of roughly twenty seats. Below that, Solo carries the full platform for one user. Above it, the platform works but you should expect to talk to us about migration and rollout rather than signing up online.

Reviewed by Nick Hallam

Co-founder and Operations Director, NorthCape Technology

Aerospace engineer with a background in mission-critical software and complex systems integration, and the one who talks to firms about how they actually run. Keeps MatterFirst grounded in how firms operate, and reviews the practice-area and workflow pages on this site.

Last reviewed

Ready to add AI to your practice?

Book a demo and put questions to the assistant against your own matter data, which is the only way to judge whether it fits how you work.

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